Help Center

Frequently Asked Questions

Are the "FREE" items really free?

How long does it take for an order to arrive?

How can I track the status of my order?

Can I make changes to my order?

I didn't receive any confirmation email for my order, what's going on?

I received two email confirmations, was I charged twice?

My order came damaged, how can I go about receiving a replacement?

I received my order but it's missing one item

Why am I seeing Africa in my order status page?

Can I cancel my order?

What payment methods do you accept?